Very quick response. I think Grabweb is at top in customer care.
Bahra University, Solan, Himachal Pradesh | www.bahrauniversity.edu.in
Good follow up as required. Support provided with explanation. Keep the support quality as it is.
Rajesh Dogra, Hamirpur, HP, India | www.kalkawebsolutions.com
Tickets are created on our behalf and the problems solved quickly. So thanks for that.
Jothsna Mandava, Mumbai, India | www.academyone.net
The issue arose as a result of the server updates. Although there must have been a lot of issues for you to deal with at this busy time, the support request was handled effectively and courteously. Many thanks. Mr Niall S Irvine, Aberdeenshire, UK | www.perspectivesnet.com
Very prompt and cured the issue.
Bill Miller, Palm Springs, CA, USA | execserv.com
In my opinion grabweb is doing support very well.
Toni Rebollar, Naucalpan, Mexico | webveterinaria.info
I am very impressed with the support you guys provide to your customers. I would highly recommend others to host their website on GrabWeb due to your quick response to users query.
Vinod Pundir, Zirakpur, Punjab, India | www.ozonestdevelopers.com
Real good support work.
Mimmo Piccinno, Bergamo, Italy | bgcom.it
Your all support staff is perfect !
Fadi Esseh (Beezgroup), Deira, Dubai, UAE | fadiserver.net
We have been hosting with you guys for almost a year and very happy with the connection speeds and service that you have been providing. Your tech support has been the one of the most supportive that we have worked with. Your service has made us look good to our clients.
www.christianlifecenter.cc | Daniel Nethery, Englewood, FL, USA
Before I signed up with GRABWeb, my biggest concern was, service. I had just fired two different service providers because those other companies would always refer me to their online help which really did not help me. Then when I would write my question, they would answer loosely and always referring me again to the online help. GRABWeb’s answer was always from a human, personal which was promising me the service I was looking for.Every single time I received a prompt effective response which helped me tremendously. I truly appreciate good after-sale service and believe it is of the UTMOST importance.
So thank you all at GRABWeb for a wonderful service and keep up the GREAT work! www.bleumandarine.ca | Sophie Marcil, Montreal, Canada
I am truly impressed and very very happy. You guys provide an outstanding service. You always handle everything very professionally and to my fullest satisfaction !!!
www.shoppingcity.ch | Ivo Gasser, Switzerland
I just wanted to email you and let you know how wonderful your service has been.You guys are always very prompt and extremely helpful. You have made adding web hosting to my business a breeze. Your dedication to customer service is unmatched. I truly appreciate everything you guys do. Keep up the awesome work! www.virtualconceptsdesign.com | Elizabeth Oswald, Tucson, AZ, USA
Your service is superb and 2nd to none.
www.doublarddesign.com | Marcus Doublard, East Sussex, UK
I recommended you all to a good friend of mine this week. Hopefully he’ll sign up with you guys. I told him what a great job you have always done for me!
www.4-real-estate-investing.com | David Whisnant, Atlanta, GA, USA
I am extremely happy with the services and support I have received from your company. I have used many web-hosting companies. The servers are fast and reliable and your support staff is responsive and knowledgeable. I will not only remain a loyal customer, but will continue to recommend Grabweb to others. www.tsdigitalarts.com | Tim Shank, Rochester, MN, USA
D uring the last three years, I have not found even a single reason to complain. You guys are awesome ! www.remedybox.com | Rupinder Mangat, London, UK
We are extremely proud to have a hosting provider like Grabweb. All our customers are very satisfied and every day we acquire new clients with our confidence in you. www.grupoInternet.com | Israel Jimenez, Dominican Republic
Thanks for having one of the best servers around.
www.radioandtv.cc | James Jakala, Riverton, UT, USA
Thank you for your great help. Your service is wonderful.
William J Kimball, Atascadero, CA, USA
You guys are THE best !
www.pmclellan.com | Paul Mclellan, Oshawa, Ontario Canada
Thanks for all of your help! I am impressed with the “feel” of your services.
George Karas, Lehighton, PA, USA
I love your SUPPORT. Finding you guys was the best thing that happened to me.
www.accordweb.com | Sunil Vaswani, Mumbai, India
We found the liaison with grabweb far exceeding our expectations. Grabweb has a prompt and excellent service which really makes them a class apart from others in this field. The web servers of GrabWeb have an exceptional performance in terms of speed. Aman Grover, Chandigarh, India
You guys were great even through the rough times. Awesome support.
John Alexander, Pennsylvania, USA
Iwant to thank you and all your helpdesk staff for giving the best reseller service around. I have used your services for almost 3 months and I should say that I really appreciate the way you guys deliver what you promise. The support team is very helpful and well organized and I do not remember any question of mine that stayed unanswered. Keep up good work.
www.scubatr.com | Dimitri Karasava, Turkey
Brilliant ! Your Customer Support has always been great.www.rllee.com |
Robert R Lee, Tucson, AZ, USA
I must confess you that, after struggling since 1996 with more than 10 hosting companies, I had stopped to expect from a hosting companies. What they call it “Perfect Service….” I am really surprised to see that everything is settled by itself, without my smallest intervention, in a very short time and a hosting company with an attractive price and an unbelievably good service may exist.
Ahmet Algan, Turkey
Your servers are fast and reliable. I always receive support answers promptly, Some times even in no time, while chatting at your website. You are providing excellent service. NO DOUBT.
www.javaden.com | Jaskirat Singh, Ludhiana, India
Guys I like your service and it seems you will have me for life as a client.
Mohamed Farouk, Cairo, Egypt
Honestly when I started working with you at the beginning I was afraid from the distance between us, but your way of dealing with me, made me feel safe. Specially your effort with me in the last couple of weeks. You guys made me trust in you, that’s why I’m looking for extend my business with you. www.egyptiancc.net | Ahmed Mostafa, Egypt
Iwould like to thank all at the GRABWeb support center. You folks have been wonderful. For nearly ten years I managed an operations and support center for the state of South Carolina, so I know what a tough tough job it is. I hear managers I work with now talk about a stressful job. I tell them, go downstairs and work the support center for ONE day, then come back and talk to me about stress.Needless to say I know a tiny bit about what it takes to run a successful support center. I know when I’m getting excellent service too. The center at GRABWeb has responded most admirably.
This is not the first hosting company I have had contact with, but the others run a distant second behind the folks at the GRABWeb support center.
James M Riley, Lexington, South Carolina, USA. James departed for his heavenly abode, sometime back. We always remember him and never forget to quote.
You know what ! Sign me back up. No one can beat GrabWeb for support and I really miss that !
www.planet42.com | A Returning Client – Jon Leslie, South Lawrence, USA
Please note: GRABWeb does not endorse the content and services appearing on customer websites.